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  1. Two of a Kind
  2. FAQ

FAQ

How it works

  • How does your trial work?
  • How much does the eyetest cost?

Visiting for an Eyetest

  • Why visit us for an eye exam?
  • Can I cancel or reschedule my appointment?

Orders & Shipping

  • When will my first paid order be shipped?
  • How long does it take to receive the lenses?
  • What is our exchange and refund policy?
  • I need my next shipment earlier than expected.

My Account

  • How can I reschedule my order?
  • How do I manage my subscription?
  • How do I edit my shipping & payment information?
  • How can I skip my upcoming scheduled order?

My Subscription

  • How do I reactivate my cancelled subscription?
  • How do I cancel my subscription?

#Project2x2

  • Where are the advocate drop off locations and timings?
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