Everyone
Your eyes are unique.
We strongly recommend that all users visit us for a 100% complimentary lens fitting session (which takes around 20 minutes).
While most customers enjoy using our products, contact lenses are not one-size-fits-all:
There are occasions where the lens design is not a good match for your eyes or when your prescription is out of range.
Our optometrists will make objective assessments to find out if our lenses are suitable for you and if not, discuss the potential downside or recommend other brands that may suit you better.
Existing TWOOAK users
Existing users are encouraged to visit us regularly (MOH recommends twice yearly exams). This is done to update your prescriptions, ensure our lenses are still fitting well and that your eyes are healthy. We can also refresh on healthy lens wearing habits and address any concerns or discomforts.
For those who have not tried our new products (e.g. Halo), request for a trial!
First time trying contacts?
If you’re trying contacts for the first time, booking a first timer's fitting + lens handling tutorial, its non-negotiable! Our optometrists will find out if you're a good candidate for using lenses, discuss pros and cons of using them, walk you through lens handling and healthy lens wearing habits before handing you trial lenses, it might sound daunting, but most find it to be a fun-filled experience!
Do note, most users spend about an hour to complete the tutorial and we charge a $30 fee after the session.
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