We offer returns on any monthly box items that remain sealed within 15 days of delivery. As these are medical products we unfortunately cannot offer refunds on boxes that have been opened.
If you have placed an order and would like to cancel/refund, please kindly note that a $5 cancellation fee applies. This is a non-fundable fee charged by the payment gateway.
Please feel free to email help@twooak.com for further clarifications! :)
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